Privacy Policy

Only Paw You ("we", "our" or "us") is committed to protecting your privacy. Your continued use of our website constitutes your acknowledgement and consent to our Privacy Policy and agree to its Terms of Service.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We may/will collect and process the following information, including but not limited to: 

    • name
    • contact information including email address and phone number
    • residential or mailing address 
    • marketing preferences
    • registered account information when you sign up an account with us
    • site statistic data 

    How do we use your personal information

    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
    - Communicate with you;
    - Screen our orders for potential risk or fraud; and
    - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    We may also use the personal data collected in the following manner: 

    • For internal record keeping
    • For verification of identity
    • For processing and execution of online orders 
    • To enhance and improve your shopping experience with us
    • To facilitate campaigns/giveaways and announce the winner's identity
    • To handle and respond to queries and feedbacks

    Website Cookies

    Cookies are text files with small pieces of data that are transferred to your device. It recognizes and identifies your device and allows your device to 'remember' information from our website for future use. Cookies also allow for web applications to tailor it's operations to your preferences through the data gathered.

    By accessing our website, you agree that we can place cookies on your device. Cookies on our website are used to ensure a smooth user experience and perform analytics.

    Third parties (for example, advertising networks and providers of external services like Google Analytics) may use cookies which are downloaded when you visit our site.  These cookies are likely to be analytical, performance or targeting cookies. This website uses Google Analytics. To find out more on how Google captures and uses data when you visit this website, and information on how to control the data sent to google, please refer to:

    We use Facebook Pixel. This Cookie is placed by Facebook. It enables us to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular it enables us to see how our users move between devices when accessing the Only Paw You web site and Facebook, to ensure that Only Paw You’s Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the Only Paw You web site. For further information about the Facebook Pixel please see:

    Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to access all or parts of our website or to fully experience the interactive features.


    We have put in place reasonable precautions to protect your information and process it securely with appropriate security arrangements. Where you have chosen a password when signing up for an account on our website, you are entirely responsible for keeping your password confidential. You agree to inform us immediately if there is an unauthorized access/use of your account.

    However, no method of transmission over the internet, or electronic storage, is 100% secure and we cannot be held liable for any loss you may suffer for unauthorized access or loss of any data provided to our website.

    Nevertheless, we strive to protect the security of your information, and are constantly reviewing and enhancing our information security measures. We may, but are not obliged to, post a notice on our website if a security breach occurs, or send an email to you at the email address you have provided to us in these circumstances. 


    We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

    Data Retention

    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    Amending your personal data / Withdrawal of consent

    You may review and correct your personal data by contacting us at We will only disclose personal data to the individual who registered his/her personal data with our website, and only after confirming the identity of the registered party. Please allow 14 business days for your request to be processed.

    If you would like to withdraw your consent to our use of your personal data, please write to us at

    Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.


    We reserve the right to amend and update our Privacy Policy whenever we deem fit. All changes to our Privacy Policy will be made here, and your continued use of the website indicates your consent to the Privacy Policy as posted.

    Contact Us

    Should you have any other questions on our use of your personal data, please address them to us at


    Last Updated on 11 February 2022.